MOBI•G is committed to protecting the privacy of our users. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our MOBI•G mobile application.

Information We Collect:

We collect several types of information from and about users of our App:

• Information You Provide:

  • Account Information: When you create an account with MOBI•G, we may collect certain personal information, such as your name, email address, phone number, and vehicle information.
  • Usage Information: When you use the App, we may collect information about your activity, such as the features you use, the services you book, and the performance data of your vehicle (if applicable).

• Automatically Collected Information:

  • Device Information: We may collect information about your device, such as your device model, operating system version, unique device identifiers, and IP address.
  • Usage Data: We may collect information about how you interact with the App, such as your browsing history, search queries, and app usage statistics.

How We Use Your Information:

We use the information we collect for various purposes, including:

• Providing and Improving the App: To operate and improve the App, including enabling you to manage your MOBI•G electric vehicle, book services, track performance (if applicable), and access support.
• Account Management: To create and manage your account, including sending you important information about your account and the App.
• Customer Support: To provide you with customer support and respond to your inquiries.
• Analytics and Improvement: To analyze how you use the App and improve our services.

Sharing Your Information:

We do not share your information with any third-party service providers.

We may also disclose your information if required by law or in the good-faith belief that such disclosure is necessary to comply with a legal process, protect our rights, or protect the safety of others.

Your Choices:

You have certain choices regarding your information:

• Accessing and Updating Your Information: You can access and update your account information through the App settings.
• Location Services: You can control your location services settings through your device settings.

Data Retention:

We will retain your information for as long as your account is active or as needed to provide you with services. We will also retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Children’s Privacy:

Our App is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information.

Security:

We take reasonable measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no internet or electronic storage system is 100% secure.

Changes to This Privacy Policy:

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on the App. You are advised to review this Privacy Policy periodically for any changes.

Contact Us:

If you have any questions about this Privacy Policy, please contact us at [email protected].

Google Play Specifics:

• User Data Collection: we comply with Google Play’s user data collection policies and only collect information necessary for app functionality.
• Security: We leverage Google Firebase, a platform known for its robust security features, to help safeguard your data. Firebase employs industry-standard security measures, including:
  • Secure Data Storage: User data is encrypted at rest and in transit using industry-standard encryption protocols.
  • Authentication: We implement Firebase Authentication to control access to your account and sensitive information.
  • Authorization: We utilize Firebase authorization mechanisms to ensure only authorized users and processes can access your data. following industry standards.